Oxfam Australia has been working with Hall Chadwick Melbourne (formerly Sothertons Melbourne) since May 2005. During this time they have undertaken a number of control audits in Oxfam Australia field offices located in both East and South Asia. It is the quality of the process, the depth of knowledge of the subject matter, the thouroughness of the resulting report and the value this information offers our operations, that continues our relationship with Hall Chadwick Melbourne.
Each engagement has demonstrated a high level of professionalism beginning with thorough preparation. Prior to arriving in our field offices, David Lissauer had undertaken research on the office, its staff compliment, the roles and responsibilities, budget, programs, partners etc. This preparation enabled the audit process to commence immediately and be constructive from the start.
The tone of an audit undertaken by David is one which is focused on obtaining information required, giving honest feedback throughout the process and maintaining a positive attitude toward reaching the objectives of the audit, inclusive of staff and management who are part of the process.
Throughout each audit, the process has been completed within the timeframes required from agreement of the Terms of Reference to delivery of the final report. Communication is open and frequent with commitments upheld.
The ongoing relationship Oxfam Australia has with Hall Chadwick Melbourne offers a consistently high level of service combined with a comprehensive understanding of our operations and ways of working that continues to benefit Oxfam Australia and in turn the level of service and commitment we offer our partner organisations. I would certainly recommend Hall Chadwick Melbourne.
Director Operations, Oxfam Australia